Global Quality Management Consultancy

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Total Quality Management (TQM) Professional Certificate Course

Having completed this module, you will be able to:
  • Key Learning Outcomes
  • Difference between quality control, quality assurance, and TQM.
  • Evolution of quality management practices globally.
  • Statistical process control (SPC) and control charts.
  • Flowcharts, histograms, and scatter diagrams.
  • Developing quality policies and objectives
  • Designing quality management systems (QMS) aligned with organizational goals.
  • Six Sigma basics to minimize defects and variations.
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